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Our door’s always open.

If you have questions, you’ve come to the right place. Learn how to use the Frontdoor app, choose a membership plan, start a video chat and more.

The handiest tool in your toolbox.

Think of Frontdoor as a back pocket tool that helps you handle home repairs as they happen. Never let a leaky dishwasher or improperly installed light fixture ruin your day. You can also talk to an Expert to get a second opinion on an estimate. Start with a video chat, then get going with a membership plan. Everything happens on the Frontdoor app, and it’s all just a download away.

Getting started is easy.

1. Download the app

Download the free Frontdoor app from the Apple App Store or Google Play. It all starts with a simple tap.

Download for free

2. Start your free video chat

Video chat in real time with a plumbing, electrical, HVAC, appliance repair or handyman Expert to help diagnose your issue and determine next steps.

3. Choose a membership plan

Access Frontdoor with a free, Frontdoor membership. Or explore Unlimited for more video chats, qualified Pros, and exclusive discounts. Compare plans.  

How to get ready for video chat

How to get ready for video chat

Frontdoor’s home repair Experts are just a video chat away. Here’s how you can prepare for a call:

  1. First thing’s first: grab your phone and open the Frontdoor app.
  2. Be at the site of the issue so the Expert can see what you’re seeing.
  3. Have a toolbox handy in case you have to complete a repair.
  4. Safety first. You may be asked to turn off power for electrical issues and water for plumbing
  5. Leave jitters at the door (it’s not a first date!). We know you may not know what you’re doing, and that’s why we’re here.

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